Terms of Service

1. About Us

SVAN Tech Consultancy Pty Ltd is a proprietary limited company registered in Australia, ABN 60 702 595 293. Our registered place of business is Perth, Western Australia. Enquiries may be directed to ceo@svantechconsultancy.site.

2. Scope of Services

We provide technology consultancy services, including advisory, planning, implementation guidance and related support. The specific scope, deliverables, timelines and fees for each engagement will be set out in a written proposal, statement of work or engagement agreement agreed between the parties. In the event of any inconsistency between these Terms and a signed engagement agreement, the engagement agreement will prevail to the extent of the inconsistency.

3. Quotes and Fees

All quotes provided by us are valid for 30 days unless otherwise stated. Fees are exclusive of GST, which will be added where applicable. Invoices are payable within 14 days of issue unless otherwise agreed in writing. Late payments may attract interest and reasonable recovery costs.

4. Client Responsibilities

You agree to provide timely access to information, systems, personnel and decisions reasonably required for us to perform our services. Delays caused by a failure to provide these may affect timelines and may result in additional charges.

5. Intellectual Property

Pre-existing intellectual property remains the property of the party that owned it before the engagement. Upon full payment, deliverables created specifically for you under an engagement will be assigned to you, excluding our internal tools, methodologies and general know-how.

6. Confidentiality

Each party will keep confidential all non-public information received from the other party and use it only for the purposes of the engagement. This obligation survives the end of the engagement.

7. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any rights you have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable legislation. Our services come with guarantees that cannot be excluded under Australian Consumer Law.

To the extent permitted by law, and except as required by the Australian Consumer Law, we exclude all other implied warranties and conditions. Our liability for any claim is limited, at our option, to the resupply of the services or the cost of resupplying the services.

8. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential loss, including loss of profits, revenue or data, arising from the services. Our total aggregate liability under these Terms is limited to the fees paid by you for the specific engagement giving rise to the claim.

9. Termination

Either party may terminate an engagement with 14 days' written notice, or immediately if the other party breaches these Terms and fails to remedy the breach within 14 days of notice. You remain liable for fees for services performed up to the date of termination.

10. Privacy

We handle personal information in accordance with our Privacy Policy and the Privacy Act 1988 (Cth).

11. General

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia. Any dispute is subject to the non-exclusive jurisdiction of the courts of Western Australia. If any provision is found invalid, the remaining provisions continue in force.

12. Contact

For questions about these Terms, contact us at ceo@svantechconsultancy.site.